Help with Checkpoint

Start with the in-app guide

Signed-in users can open the Help & Guide from Checkpoint and replay the Getting Started guidance from Settings.

Report a beta problem

Signed-in CheckPoint users can use the feedback form to report something that broke, something confusing, a missing feature, a suggestion or something that worked well.

Email support

For account, privacy or product-support questions, email checkpointapphelp@gmail.com.

When reporting a technical problem, tell us what you were trying to do, what happened, what you expected and which device or browser you were using. Only include screenshots you are comfortable sharing.

Account deletion

You can permanently delete your account from Checkpoint Settings or through the public deletion page.

Medical questions

Checkpoint support can explain how to record information in the software, but it cannot recommend treatments, doses or treatment changes, and it cannot diagnose symptoms. Contact a qualified healthcare professional for medical advice, diagnosis or treatment.